128 Tuckton Rd, Southbourne BH6 3JX

(01202) 420 033

 
 

Privacy Policy

Effective Date: 06/06/25
Last Updated: 06/06/25

At Hair Worx, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us online and in our salon.

1. Who We Are

Hair Worx is a hair salon based in Bournemouth, UK. Our website address is: https://hair-worx.co.uk.

If you have any questions about this policy or how we use your data, please contact us:

Email:
hairworx@me.com

Phone:
01202 420 033

Address:
128 Tuckton Rd, Southbourne,Bournemouth BH6 3JX

2. What Data We Collect

We may collect and process the following personal data:

a) When You Use Our Website:

  • Name and email address (if you contact us or leave a comment)
  • IP address and browser information (via cookies)
  • Information from embedded content (e.g., videos, maps)

b) When You Book an Appointment or Visit Our Salon:

  • Name, phone number, and email address
  • Appointment history and preferences
  • Payment details (handled securely by third-party processors)
  • Health-related information (e.g., allergies or sensitivities), with your explicit consent

c) When You Subscribe to Our Marketing:

  • Name and email address
  • Preferences regarding services and offers

3. How We Use Your Information

We use your personal data for the following purposes:

  • To schedule and manage appointments
  • To provide hair and beauty services safely and appropriately
  • To contact you with updates or reminders about appointments
  • To send marketing communications, if you have opted in
  • To comply with legal and regulatory obligations

4. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties where necessary to provide our services:

  • Appointment booking software (e.g., [insert platform, if applicable])
  • Email marketing platforms (e.g., Mailchimp, if used)
  • Payment processors (e.g., Stripe, Square)

All third parties are required to maintain the confidentiality and security of your data.

5. Cookies and Website Tracking

Our website uses cookies to:

  • Improve your browsing experience
  • Understand how visitors use our site
  • Store preferences and settings

You can manage your cookie preferences through your browser settings. More information is available in our [Cookie Policy] (if separate).

6. How Long We Keep Your Data

We keep your personal data only for as long as necessary:

  • Appointment records: up to 3 years after your last visit
  • Marketing data: until you unsubscribe
  • Health information: reviewed annually and deleted when no longer relevant

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict processing in certain circumstances
  • Withdraw consent for marketing communications at any time

To exercise your rights, contact us at [insert email].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.

8. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or loss, including:

  • Password-protected systems
  • Secure third-party platforms
  • Staff confidentiality agreements

9. Changes to This Policy

We may update this policy occasionally. The latest version will always be posted on our website. We recommend checking back regularly

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